Returns & refunds

30-Day Return Window

We have a 30-day return policy. This means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

How to Initiate a Return

To start a return, please contact us at biggy@biggyco.com. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Refunds

We will notify you once we have received and inspected your return. If approved, you will be automatically refunded on your original payment method within 5-10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund.

Contact us

Questions about this policy can be directed to biggy co by email at biggy@biggyco.com by phone at +125447879854 or by mail at biggy co, biggy co, biggy co, biggy co, biggy co, biggy co.