Shipping policy
- Flat rate
- Free
- Handling time
- 2 business days
- Transit time
- 4–7 business days
Shipping destination & cost
We currently ship orders only within United States. We do not ship to international destinations at this time.
Shipping fee: we offer 100% free shipping on all orders. No minimum purchase required.
Delivery timeframes
- Handling time: 2 business days (Mon–Fri)
- Transit/delivery time: 4-7 business days (Mon–Fri)
- Shipping cost: Free
- Order cutoff time: 5:00 PM (EST)
Damaged & lost orders
Your satisfaction is our priority. If your order arrives damaged, please follow these steps:
- Inspect immediately — check your package as soon as it arrives.
- Document the damage — take clear photos of the damaged item and the external packaging.
- Contact us — email our support team at biggy@biggyco.com within 48 hours of delivery. Include your order number, a description of the damage, and the photos.
Once verified, we will arrange a free replacement or a full refund immediately.
Contact us
Questions about this policy can be directed to biggy co by email at biggy@biggyco.com by phone at +125447879854 or by mail at biggy co, biggy co, biggy co, biggy co, biggy co, biggy co.